Case Studies

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Employer Liability Case Studies

Trip at Hotel Leaves Client with Nasty Thumb Injury

Following a nasty fall whilst staying at a hotel, N came to Russell Worth for our help and guidance on making a personal injury claim. EE, specialist public liability claims handler, approached the hotel on behalf of Mrs A claiming that their failure to mark clearly the presence of a step led to Mrs A falling and sustaining injury to her right thumb. The hotel passed the claim to their insurance company and it was not long before we receive an admission of responsibility from them. Mrs A sustained a ligament injury to her right thumb requiring two surgeries and a lengthy recovery period. Mrs A was unable to do many of the usual day to day things for some time after the accident and to date she finds it difficult to partake in hobbies such as sewing and cross stitch. EE arranged for Mrs A to attend an independent medical expert to ensure that any future medical needs were taken into account when negotiating settlement with the insurance company. After some negotiation Mrs A was awarded £12,018.38 for the pain and suffering she had undergone which also included compensation towards care costs, travel expenses and possible future care requirements. Commenting on the case Mrs A said ‘I found Russell Worth very helpful in my recent claim, nothing was too much trouble for them if I had to ring them. They kept me informed every step of the way, they also pushed to get me the best deal in the end. The whole process was very easy from start to finish, I would recommend them to anybody who needs to make a claim.’ EE said the following ‘I was extremely happy with the outcome we achieved for Mrs A and most importantly, knowing my client was happy with the outcome is the best result of all.’

Free Claim Assessment

If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.


£3,000 award made for injury sustained in a bar

In the summer of 2014, our client J approached Russell Worth for help after breaking her foot on a night out with friends. J was with friends in a pub when she slipped on the wet floor leading up the bar and broke a bone in her foot. AH, specialist public liability claims handler, was keen to assist J in securing the compensation to which she was entitled. Despite the bar denying responsibility for the accident they were unable to provide copies of their cleaning records to prove they have done what was necessary to avoid the accident. Alec was not put off by the insurance company for the bar passing the claim onto their solicitors to deal with and after some negotiation secured J a £3,000 settlement. Commenting on the case AH said ‘I was pleased with the outcome we achieved for J . All too often we see public houses and other establishments which fail to meet their duty of care to customers which results in injury. J had suffered a painful injury and I was glad to ensure she received the compensation she was entitled to.’ J herself said the following ‘I would recommend Russell worth to all friends and family the dealt with my case in a fair and quick matter and was all very responsive with emails and texts that I sent would like to give a very big thank to all the team that dealt with my case many thanks.’

Free Claim Assessment

If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.


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Road Traffic Accident Case Studies

Employer Liability Case Studies

Trip at Hotel Leaves Client with Nasty Thumb Injury

Following a nasty fall whilst staying at a hotel, N came to Russell Worth for our help and guidance on making a personal injury claim. EE, specialist public liability claims handler, approached the hotel on behalf of Mrs A claiming that their failure to mark clearly the presence of a step led to Mrs A falling and sustaining injury to her right thumb. The hotel passed the claim to their insurance company and it was not long before we receive an admission of responsibility from them. Mrs A sustained a ligament injury to her right thumb requiring two surgeries and a lengthy recovery period. Mrs A was unable to do many of the usual day to day things for some time after the accident and to date she finds it difficult to partake in hobbies such as sewing and cross stitch. EE arranged for Mrs A to attend an independent medical expert to ensure that any future medical needs were taken into account when negotiating settlement with the insurance company. After some negotiation Mrs A was awarded £12,018.38 for the pain and suffering she had undergone which also included compensation towards care costs, travel expenses and possible future care requirements. Commenting on the case Mrs A said ‘I found Russell Worth very helpful in my recent claim, nothing was too much trouble for them if I had to ring them. They kept me informed every step of the way, they also pushed to get me the best deal in the end. The whole process was very easy from start to finish, I would recommend them to anybody who needs to make a claim.’ EE said the following ‘I was extremely happy with the outcome we achieved for Mrs A and most importantly, knowing my client was happy with the outcome is the best result of all.’

Free Claim Assessment

If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.


£3,000 award made for injury sustained in a bar

In the summer of 2014, our client J approached Russell Worth for help after breaking her foot on a night out with friends. J was with friends in a pub when she slipped on the wet floor leading up the bar and broke a bone in her foot. AH, specialist public liability claims handler, was keen to assist J in securing the compensation to which she was entitled. Despite the bar denying responsibility for the accident they were unable to provide copies of their cleaning records to prove they have done what was necessary to avoid the accident. Alec was not put off by the insurance company for the bar passing the claim onto their solicitors to deal with and after some negotiation secured J a £3,000 settlement. Commenting on the case AH said ‘I was pleased with the outcome we achieved for J . All too often we see public houses and other establishments which fail to meet their duty of care to customers which results in injury. J had suffered a painful injury and I was glad to ensure she received the compensation she was entitled to.’ J herself said the following ‘I would recommend Russell worth to all friends and family the dealt with my case in a fair and quick matter and was all very responsive with emails and texts that I sent would like to give a very big thank to all the team that dealt with my case many thanks.’

Free Claim Assessment

If you have been injured and would like a free Claim Assessment so that you can discover your rights, please call us now on 0800 028 2060 or complete our Online Claim Assessment.


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