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Changing Solicitors

Our Guide To Changing Solicitors – the way life goes

How to change your personal injury solicitor
Sometimes when buying or using a product or service, things don’t quite meet our expectations. It is natural that on occasion you will not be happy with what you receive and want to change it and that is totally fair enough. Luckily there are laws in place for us to be able to change our minds on most occasions.

Can you change your solicitor?

People often call us on the phone asking, “can I change solicitors halfway through a case”. If you are part way through the process of making a claim with a solicitor but are not happy with the service provided, you are well within your rights to change. Don’t think that just because you have entered into a claim with a particular solicitor you are bound to them as this is far from the reality.

If you would like to talk to us about taking over your claim for you, we will be happy to do so. Simply call us now on 0800 028 2060 or complete our Free Online Claim Enquiry and we will explain the process to you, free of charge and without obligation.

“Ultimately the best. Lindsey made this experience stress free and easy. Regular up dates. Very little of my time used. Anything I wasn’t sure of they were happy to explain by email or phone. I can’t thank the team enough. A successful win from a big organisation.”

Linda Smith

Common gripes that customers have with solicitors

Most issues arise through miscommunication so here are a few that we have heard pop up now and again:

Often it is a communication thing that leads to the break down in your confidence but essentially if you are unhappy with your solicitor you can change and nobody can stop you.

How Russell Worth Solicitors might be different

Obviously we don’t know who your current solicitor is but what we can say is this:

Why are we different?

We do the above because we know that a bad story travels far. We are professionals who know that a job well done is another positive story out there on the streets being discussed by family and friends which is why we see a lot of our business coming from referrals. Russell Worth is a successful business born out of being a caring business to our clients and we will keep it that way.

How can I swap solicitors?

If you’re serious about swapping your claim to another solicitor, you needn’t fear that the solicitor you are leaving will not be paid for the work they have done. Normally, the case is simply passed on to the new solicitor and upon conclusion; their fees are sorted out.

Why choose us?

Most of our business comes from referrals, a testament to the importance we place on client care. Many clients who come to us have suffered life-changing injuries, or possibly even the death of a family member due to the negligence of another person or organisation. We provide legal advice and guidance in a sensitive, caring manner and support our clients through every step of the claims process.

Most of our cases are settled outside the courtroom, through negotiation and mediation. This is reassuring for our clients, as going to court can be traumatic and stressful. As long as it is in your best interests, we will make every effort to obtain an early settlement.

Our solicitors will take the time to talk with you and listen to what you want to achieve as a final outcome. We return emails and phone calls promptly and are available to answer any questions you may have.

What does the process of swapping solicitors involve?

Now you know you can swap solicitors halfway through a case, you may be nervous about telling your current solicitor you no longer wish to use their services. However, rest assured that if you choose to instruct us, we will take care of all the details on your behalf, notify your current solicitor in writing and ensure that any money owed is paid out of the final settlement.

Don’t settle for second best. You deserve a personal injury lawyer who will work hard to achieve your desired outcome and treat you with respect and professionalism.

I want to swap solicitors

In this case get in touch with us today and we will take care of everything for you.

Simply call us now on 0800 028 2060 or complete our Free Online Enquiry and we will be in touch with you to help you very soon.

“The best. You will not find a better firm.

Gary

“This is personal injury claims at its very best. Always very personal and professional never pushy. From the very first telephone call until receiving the settlement they carefully guide you through the process. As the claim progressed and escalated each member of staff was as helpful as the last. This was exactly the type of Company I was looking for and I was very lucky to have found them. I would like to thank them and wish them all the very best for the future.

Debbie Ann

“Very prompt, professional service with a very pleasing outcome. I would highly recommend Russell Worth as that’s how I discovered them. Best decision ever.

Mrs Cullinan

Change your solicitor now!

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Client Reviews

Excellent service. My solicitor was excellent, she kept me updated with my claim at every stage. I had nothing to worry about as she sorted everything out for me. I won my claim.

— Melanie

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